WorldShopping Guide

This page is a guide for overseas customers who would like to purchase our products on store.hervechapelierjapon.com.

WorldShopping service

WorldShopping is a proxy purchasing service. WorldShopping buys Japanese products on your behalf and ships them to your address worldwide.

  1. Access our website from overseas. The WorldShopping cart will appear automatically.
  2. Add the items you want by clicking "Add to Cart" on the WorldShopping banner.

Click “Add to Cart” on the WorldShopping banner to proceed to buy your favorite items.
The cart appears only for items that can be shipped to your country.

How can I add an item to the WorldShopping cart?

WorldShopping Help Center

Fees

WorldShopping charges a proxy service fee of 10% of the total amount you pay to our shop — that is, the product price (including Japanese consumption tax) plus the domestic shipping fee to the WorldShopping warehouse.

Once we deliver the product to WorldShopping,WorldShopping will send you a second payment request covering the international shipping fee, an international shipping handling fee (500 JPY per package) and international shipping insurance.

Depending on your country and the shipping method, customs duties and import taxes may also apply. These are not included in the payments above and may be payable on delivery.

About International Shipping Fee

Payment

WorldShopping accepts the payment methods as follows:
*Available payment methods may vary depending on your destination country/region and usage conditions.

  • Credit Card (VISA, Master, American Express, JCB)
  • PayPal
  • Alipay
  • Amazon Pay (* Only for some compatible online shops)
  • Debit Card ( China UnionPay etc.)
  • GCash
  • Touch N Go
  • Alipay HK
  • DANA
  • TrueMoney
  • AFTEE（Taiwan only）
  • WeChatPay
  • NaverPay

If you have trouble completing your payment, please see the pages below.

About payment method

What should I do if an error occurs during payment?

Cancellations, returns and refunds


Because WorldShopping purchases products on your behalf, WorldShopping cannot accept
changes to an order — including cancellations and returns — once the order
has been placed.

If an item arrives damaged or incorrect, please contact WorldShopping. WorldShopping will contact us on your behalf.

Please check all product details carefully before ordering. For more information, please visit the WorldShopping Help Center.

WorldShopping Help Center

Delivery terms

We ship orders to the WorldShopping BIZ warehouse in Japan within 2–5 business days. WorldShopping then forwards your parcel to your country. Delivery times vary by destination, and customs clearance may cause further delays.

WorldShopping delivery terms

About inquiries

Our shop can respond to inquiries in Japanese only. For questions in English or other languages, please contact WorldShopping directly.You can contact WorldShopping from the following links.

WorldShopping Contact

Recommended Items